This Privacy Policy explains how Guardianship Scotland collects, uses, and protects your personal information when you use this website or submit an enquiry.
We are committed to handling your personal data responsibly and in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Guardianship Scotland operates the website guardianshipscotland.co.uk. We connect families across Scotland with specialist guardianship solicitors in their area.
For data protection purposes, Guardianship Scotland is the data controller in respect of the personal information collected through this website.
If you have any questions about this policy or how your data is handled, you can contact us using the enquiry form on this website.
We collect personal data when you submit an enquiry through our contact form. The information collected includes:
We do not collect any personal data simply by visiting this website, beyond standard anonymised analytics data described below.
Your personal data is used for one purpose only: to connect you with a specialist guardianship solicitor in your area who can respond to your enquiry.
We do not use your data for marketing purposes. We do not sell your data. We do not share it with any party other than the solicitor firm best placed to assist with your enquiry.
When you submit an enquiry, your personal details will be passed to a specialist solicitor firm in your area of Scotland. This is the core purpose of this service and is made clear at the point you submit the form.
The solicitor firm that receives your details becomes an independent data controller in respect of your information from that point forward and will handle it in accordance with their own privacy policy and professional obligations as a regulated legal practice.
We only share the information necessary to allow the solicitor to respond to your enquiry.
We process your personal data on the basis of your consent, given when you tick the consent checkbox and submit the enquiry form.
You may withdraw your consent at any time by contacting us. Withdrawing consent does not affect the lawfulness of any processing carried out before withdrawal.
The details you provide about your situation may include information relating to a family member's health, mental capacity, or disability. This type of information is classified as special category data under UK GDPR.
We process this information solely to assess your enquiry and connect you with appropriate legal help. It is handled with the utmost confidentiality and shared only with the solicitor firm responding to your enquiry.
We retain your personal data for a maximum of 30 days from the date your enquiry is passed to a solicitor firm, after which it is securely deleted from our systems.
If you do not receive a response or your enquiry cannot be progressed, your data is deleted within the same 30 day period.
This website uses anonymised analytics tools to understand how visitors use the site. This data does not identify individual visitors and is not linked to any personal information you provide through the enquiry form.
You can manage your cookie preferences using the cookie settings on this website.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Enquiry data is transmitted securely and access is restricted to authorised personnel only.
Under UK GDPR you have the following rights in relation to your personal data:
To exercise any of these rights, please contact us using the enquiry form on this website and mark your message clearly as a data rights request.
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page with a revised date at the top.
Guardianship Scotland, guardianshipscotland.co.uk